55 lines
2.0 KiB
Markdown
55 lines
2.0 KiB
Markdown
This page provides information on how to contact the Klipper
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developers.
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Bug reporting
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=============
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Bug reports are submitted through github issues. All bug reports must
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include the full /tmp/klippy.log log file from the session that
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produced the error. To acquire this log file, ssh into the computer
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running the klipper host software, and run:
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```
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gzip -k /tmp/klippy.log
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```
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Then scp the resulting `/tmp/klippy.log.gz` file from the host machine
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to your desktop. (If your desktop does not have scp installed, there
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are a number of free scp programs available - just do a web search for
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`windows scp` to find one.) Open a new issue at
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https://github.com/KevinOConnor/klipper/issues , provide a description
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of the problem, and attach the `klippy.log.gz` file to the issue (use
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the blue "selecting them" link beneath the problem description on the
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github issue page to attach files).
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If the Klipper software does something unexpected but does not produce
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an error, then immediately issue an M112 command in the Octoprint
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terminal window and then gather the log as described above. The M112
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command instructs Klipper to enter a "shutdown" state and it will
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cause additional debugging information to be added to the log.
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Mailing list
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============
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There is a mailing list for general discussions on Klipper. In order
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to send am email to the list, one must first subscribe:
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https://www.freelists.org/list/klipper . Once subscribed, emails may
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be sent to `klipper@freelists.org`.
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Archives of the mailing list are available at:
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https://www.freelists.org/archive/klipper/
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IRC
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===
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One may join the #klipper channel on freenode.net (
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irc://chat.freenode.net:6667 ).
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To communicate in this IRC channel one will need an IRC
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client. Configure it to connect to chat.freenode.net on port 6667 and
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join the #klipper channel (`/join #klipper`).
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If asking a question on IRC, be sure to ask the question and then stay
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connected to the channel to receive responses. Due to timezone
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differences, it may take several hours before receiving a response.
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