52 lines
2.0 KiB
Markdown
52 lines
2.0 KiB
Markdown
This page provides information on how to contact the Klipper
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developers.
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Bug reporting
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=============
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Bug reports are submitted through github issues. **All bug reports
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must include the full /tmp/klippy.log log file from the session that
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produced the error.** An "scp" and/or "sftp" utility is needed to
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acquire this log file. The "scp" utility comes standard with Linux and
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MacOS desktops. There are freely available scp utilities for other
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desktops (eg, WinSCP).
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Use the scp utility to copy the `/tmp/klippy.log` file from the host
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machine to your desktop. Open a new issue at
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https://github.com/KevinOConnor/klipper/issues , provide a description
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of the problem, and attach the `klippy.log` file to the issue (use the
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blue "selecting them" link beneath the problem description on the
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github issue page to attach files). It is a good idea to compress the
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klippy.log file before posting it (eg, using zip or gzip).
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If the Klipper software does something unexpected but does not produce
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an error, then immediately issue an M112 command in the Octoprint
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terminal window and then gather the log as described above. The M112
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command instructs Klipper to enter a "shutdown" state and it will
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cause additional debugging information to be added to the log.
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Mailing list
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============
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There is a mailing list for general discussions on Klipper. In order
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to send am email to the list, one must first subscribe:
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https://www.freelists.org/list/klipper . Once subscribed, emails may
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be sent to `klipper@freelists.org`.
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Archives of the mailing list are available at:
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https://www.freelists.org/archive/klipper/
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IRC
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===
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One may join the #klipper channel on freenode.net (
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irc://chat.freenode.net:6667 ).
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To communicate in this IRC channel one will need an IRC
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client. Configure it to connect to chat.freenode.net on port 6667 and
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join the #klipper channel (`/join #klipper`).
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If asking a question on IRC, be sure to ask the question and then stay
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connected to the channel to receive responses. Due to timezone
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differences, it may take several hours before receiving a response.
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