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docs: Update Contact.md to note other common ways to obtain Klipper log file 

Signed-off-by: Kevin O'Connor <kevin@koconnor.net>
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Kevin O'Connor 2023-10-30 18:18:17 -04:00
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@ -94,22 +94,27 @@ bug. Please follow these steps:
about the software and its environment (software version, hardware about the software and its environment (software version, hardware
type, configuration, event timing, and hundreds of other type, configuration, event timing, and hundreds of other
questions). questions).
1. The Klipper log file is located in `/tmp/klippy.log` on the 1. Dedicated Klipper web interfaces have the ability to directly
Klipper "host" computer (the Raspberry Pi). obtain the Klipper log file. It's the easiest way to obtain the
2. An "scp" or "sftp" utility is needed to copy this log file to log when using one of these interfaces. Otherwise, an "scp" or
your desktop computer. The "scp" utility comes standard with "sftp" utility is needed to copy the log file to your desktop
Linux and MacOS desktops. There are freely available scp computer. The "scp" utility comes standard with Linux and MacOS
utilities for other desktops (eg, WinSCP). If using a graphical desktops. There are freely available scp utilities for other
scp utility that can not directly copy `/tmp/klippy.log` then desktops (eg, WinSCP). The log file may be located in the
repeatedly click on `..` or `parent folder` until you get to the `~/printer_data/logs/klippy.log` file (if using a graphical scp
root directory, click on the `tmp` folder, and then select the utility, look for the "printer_data" folder, then the "logs"
`klippy.log` file. folder under that, then the `klippy.log` file). The log file may
3. Copy the log file to your desktop so that it can be attached to alternatively be located in the `/tmp/klippy.log` file (if using
a graphical scp utility that can not directly copy
`/tmp/klippy.log` then repeatedly click on `..` or
"parent folder" until reaching the root directory, click on
the `tmp` folder, and then select the `klippy.log` file).
2. Copy the log file to your desktop so that it can be attached to
an issue report. an issue report.
4. Do not modify the log file in any way; do not provide a snippet 3. Do not modify the log file in any way; do not provide a snippet
of the log. Only the full unmodified log file provides the of the log. Only the full unmodified log file provides the
necessary information. necessary information.
5. It is a good idea to compress the log file with zip or gzip. 4. It is a good idea to compress the log file with zip or gzip.
5. Open a new topic on the [Klipper Discourse Forum](#discourse-forum) 5. Open a new topic on the [Klipper Discourse Forum](#discourse-forum)
and provide a clear description of the problem. Other Klipper and provide a clear description of the problem. Other Klipper
contributors will need to understand what steps were taken, what contributors will need to understand what steps were taken, what