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docs: Add links to Klipper Discourse server to Contact.md 

Signed-off-by: Kevin O'Connor <kevin@koconnor.net>
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Kevin O'Connor 2021-03-20 16:37:59 -04:00
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3
.github/ISSUE_TEMPLATE/config.yml vendored
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@ -3,6 +3,9 @@ contact_links:
- name: Directions
url: https://www.klipper3d.org/Contact.html
about: Have a question? Need help? Start here.
- name: Klipper Forum
url: https://community.klipper3d.org/
about: Klipper community Discourse server.
- name: Klipper Chat
url: https://discord.klipper3d.org/
about: Klipper community Discord chat server.

156
docs/Contact.md
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@ -1,51 +1,61 @@
This document provides contact information for Klipper.
1. [I have a question about Klipper](#i-have-a-question-about-klipper)
2. [I have a feature request](#i-have-a-feature-request)
3. [Help! It doesn't work!](#help-it-doesnt-work)
4. [I would like to share the findings of work that I have done](#i-would-like-to-share-the-findings-of-work-that-i-have-done)
5. [I found a bug in Klipper](#i-found-a-bug-in-klipper)
6. [I am making changes that I'd like to include in Klipper](#i-am-making-changes-that-id-like-to-include-in-klipper)
7. [Klipper Community Discord](#discord)
8. [Klipper mailing list](#mailing-list)
1. [Community Forum](#community-forum)
2. [Discord Chat](#discord-chat)
3. [I have a question about Klipper](#i-have-a-question-about-klipper)
4. [I have a feature request](#i-have-a-feature-request)
5. [Help! It doesn't work!](#help-it-doesnt-work)
6. [I have diagnosed a defect in the Klipper software](#i-have-diagnosed-a-defect-in-the-klipper-software)
7. [I am making changes that I'd like to include in Klipper](#i-am-making-changes-that-id-like-to-include-in-klipper)
I have a question about Klipper
===============================
# Community Forum
Unfortunately, we receive many more questions than we could possibly
answer. We did our best to provide answers to common questions in the
[Klipper documentation](Overview.md). Please take the time to read the
There is a [Klipper Community Discourse
server](https://community.klipper3d.org) for discussions on Klipper.
# Discord Chat
There is a Discord server dedicated to Klipper at:
[https://discord.klipper3d.org](https://discord.klipper3d.org).
This server is run by a community of Klipper enthusiasts dedicated to
discussions on Klipper. It allows users to chat with other users in
real-time.
# I have a question about Klipper
Many questions we receive are already answered in the [Klipper
documentation](Overview.md). Please be sure to to read the
documentation and follow the directions provided there.
It is also possible to search for similar questions in the [Klipper
Community Forum](#community-forum).
If you are interested in sharing your knowledge and experience with
other Klipper users then you can join the [Klipper Community
Forum](#community-forum) or [Klipper Discord
Chat](#discord-chat). Both are communities where Klipper users can
discuss Klipper with other users.
Many questions we receive are general 3d-printing questions that are
not specific to Klipper. If you have a general question or are
experiencing general printing problems, then you will likely get a
better response by asking in a general 3d-printing forum or a forum
dedicated to your printer hardware.
If you are interested in sharing your knowledge and experience with
other Klipper users then you can join the
[Klipper Community Discord](#discord). It is a community where Klipper
users can discuss Klipper with other users.
Do not open a Klipper github issue to ask a question.
I have a feature request
========================
# I have a feature request
All new features require someone interested and able to implement that
feature. If you are interested in helping to implement or test a new
feature, you can inquire about ongoing developments in the
[Klipper Community Discord](#discord).
Unfortunately, if no one is currently working on a feature, then it is
unlikely to be implemented in the near future. We only track features
that are under active development.
feature, you can search for ongoing developments in the [Klipper
Community Forum](#community-forum). There is also [Klipper Discord
Chat](#discord-chat) for discussions between collaborators.
Do not open a Klipper github issue to request a feature.
Help! It doesn't work!
======================
# Help! It doesn't work!
Unfortunately, we receive many more requests for help than we could
possibly answer. Most problem reports we see are eventually tracked
@ -60,40 +70,26 @@ were followed.
If you are experiencing a printing problem, then we recommend
carefully inspecting the printer hardware (all joints, wires, screws,
etc.) and verify nothing is abnormal. We find most printing problems
are not related to the Klipper software. You may get a better response
by searching in a general 3d-printing forum or in a forum dedicated to
are not related to the Klipper software. If you do find a problem with
the printer hardware then you will likely get a better response by
searching in a general 3d-printing forum or in a forum dedicated to
your printer hardware.
It is also possible to search for similar issues in the [Klipper
Community Forum](#community-forum).
If you are interested in sharing your knowledge and experience with
other Klipper users then you can join the
[Klipper Community Discord](#discord). It is a community where Klipper
users can discuss Klipper with other users.
other Klipper users then you can join the [Klipper Community
Forum](#community-forum) or [Klipper Discord
Chat](#discord-chat). Both are communities where Klipper users can
discuss Klipper with other users.
Do not open a Klipper github issue to request help.
I would like to share the findings of work that I have done
===========================================================
We use Github as a location for collaborators that are working on
improving Klipper to share the results of their work. If you have done
some interesting research then you can share the results of your work
using the Github issue tracker.
Note, that the Klipper Github is not a place to ask a question and it
is not a place to make requests.
The Klipper Github issue tracker is at:
[https://github.com/KevinOConnor/klipper/issues](https://github.com/KevinOConnor/klipper/issues)
Another option is to share your results using the
[Klipper Community Discord](#discord). It is a community where Klipper
users can discuss Klipper with other users.
I found a bug in Klipper
========================
# I have diagnosed a defect in the Klipper software
Klipper is an open-source project and we appreciate when collaborators
provide bug reports.
diagnose errors in the software.
There is important information that will be needed in order to fix a
bug. Please follow these steps:
@ -102,9 +98,9 @@ bug. Please follow these steps:
Klipper bug", then **do not** open a github issue. In that case,
someone interested and able will need to first research and
diagnose the root cause of the problem. If you would like to share
the results of your research and check if other users are
experiencing similar issues then you can join the
[Klipper Community Discord](#discord) and inquire there.
the results of your research or check if other users are
experiencing similar issues then you can search the [Klipper
Community Forum](#community-forum).
2. Make sure you are running unmodified code from
[https://github.com/KevinOConnor/klipper](https://github.com/KevinOConnor/klipper).
If the code has been modified or is obtained from another source,
@ -147,8 +143,7 @@ bug. Please follow these steps:
![attach-issue](img/attach-issue.png)
I am making changes that I'd like to include in Klipper
=======================================================
# I am making changes that I'd like to include in Klipper
Klipper is open-source software and we appreciate new contributions.
@ -156,38 +151,11 @@ New contributions (for both code and documentation) are submitted via
Github Pull Requests. See the [CONTRIBUTING document](CONTRIBUTING.md)
for important information.
There are several
[documents for developers](Overview.md#developer-documentation). If
you have questions on the code then you can also ask on the
[Klipper Community Discord](#discord). If you would like to provide an
update on your current progress then you can open a Github issue with
the location of your code, an overview of the changes, and a
description of its current status.
Discord
=======
There is a Discord server dedicated to Klipper at:
[https://discord.klipper3d.org](https://discord.klipper3d.org).
This server is run by a community of Klipper enthusiasts dedicated to
discussions on Klipper. It allows users to chat with other users in
real-time.
Mailing list
============
There is a mailing list for Klipper announcements and for discussions
on the Klipper project itself.
Do not use the email list to
[ask a printing question](#i-have-a-question-about-klipper),
nor to [make a feature request](#i-have-a-feature-request), nor to
[ask for help with a printer](#help-it-doesnt-work).
In order to send an email to the list, one must first subscribe:
[https://www.freelists.org/list/klipper](https://www.freelists.org/list/klipper)
. Once subscribed, emails may be sent to `klipper@freelists.org`.
Archives of the mailing list are available at:
[https://www.freelists.org/archive/klipper/](https://www.freelists.org/archive/klipper/)
There are several [documents for
developers](Overview.md#developer-documentation). If you have
questions on the code then you can also ask in the [Klipper Community
Forum](#community-forum) or on the [Klipper Community
Discord](#discord-chat). If you would like to provide an update on
your current progress then you can open a Github issue with the
location of your code, an overview of the changes, and a description
of its current status.